by Brandon Summers | May 26, 2019
If you feel like an officer’s conduct was improper, you can file a complaint against that officer. You have a few ways to do it.
1. File a complaint with the Internal Affairs Bureau via phone, in-person, or online.
2. File a complaint with the Citizen Review Board online.
3. File a complaint with the Citizen Review Board after Internal Affairs ignores, dismisses, or finds no issue with an officer’s conduct.
2,027 of these complaints were from an external source (made by a citizen) and the remaining 394 cases were complaints that originated internally.
2018 IA Complaint Totals (PDF)
I filed a complaint in writing shortly after my arrest in September 2018. My complaint was dismissed by Internal Affairs (IA) about a month after filing. A Metro detective called me to explain that IA found nothing wrong with the officer’s conduct. A month and a half later, I filed the same complaint with the Citizen Review Board (CRB) and they made Internal Affairs take a second look.
Within a month of my complaint, the Citizen Review Board sent a letter notifying me that they received it. Four and a half months later, CRB sent a second letter with the outcome of their investigation.